Frequently asked questions
Are your chairs tested and is there a warranty for them?
Sanazen massage chairs are produced by one of the largest manufacturers world-wide. They are CE-tested and are provided with a 2 year guarantee by us. Even after the warranty term we remain at your disposal in case of problems.
What can I do in case that the covers get dirty?
According to your choice, the covers are made of robust leather or synthetic leather. Normally, a wet cloth is enough to clean them. Never use detergents on an alcohol basis. For heavier staining you should best apply a common cleaning product from a specialised shop. If the cover cannot be cleaned anymore, simply exchange it with a new one. Naturally, we can provide you with new covers without any problems. Prices on request.
Isn’t there a risk that the chair may only be a standing around unused once the novelty factor has gone?
Once you have experienced the pleasant relaxation after a full body massage and have indulged in the relaxation of your tensioned muscles after a long days work, you won’t want to miss it, notwithstanding the proven medical effect. In addition, our massage chair makes your living room more attractive, since, in its standby position, it also serves as a TV armchair (costing hardly more than a good TV chair) or for relaxation with a glass of wine.
Can you massage chair replace my massage therapist or physiotherapist?
Our massage chair is surely a useful addition to your conventional massage. Furthermore it has the advantage that you can determine for yourself, when you would like your massage, since your Sanazen massage chair is ready for you anytime. In addition, you save a lot of journey time and transport expenses. The Sanazen chair is characterized by constancy, exact treatment and persistence. The Shiatsu massage is not yet very common in our realm. In this respect, the chair beats any massage therapist.
However, the Sanazen massage chair cannot replace your physiotherapy or medically prescribed massages. Usually, you get these only, in case of acute, serious problems with the skeleton or the musculature. In such cases, you should only conduct a self-treatment after prior consultation with your orthopaedist or physiotherapist. Our massage chair may also be a well-dosed, useful addition in such cases.
If you have any further queries, please call us at +49-(0)40 5226015 or write us an email.
